Welcome to eLiquor Franchise Main (“we”, “us”, or “our”).
Your privacy is very important to us. This Privacy Policy explains what personal data we collect, how we use it, how we protect it, and what rights you have regarding your personal information under the Protection of Personal Information Act (POPIA) and other applicable laws.
1. Information We Collect
We collect personal data when you:
- Use our website or online services
- Enquire about or apply for an eLiquor franchise
- Enter competitions or promotional campaigns
- Communicate with us directly
Depending on your interaction with us, we may collect:
- Full name and contact details (email, phone number, address)
- Identification or registration numbers
- Financial or banking details (for payments or verification)
- Employment or business information (where applicable)
- Technical data such as IP address, browser type, device details, and website activity
We only collect the information necessary to deliver our services, comply with laws, or improve your experience. Any optional data will be clearly indicated.
2. How We Use Your Information
We use your personal data only for legitimate business purposes, including:
- Providing and managing our franchise and related services
- Processing your inquiries, applications, and competition entries
- Managing customer, supplier, and partner relationships
- Meeting legal, regulatory, and tax obligations
- Communicating with you regarding updates or opportunities
- Improving our website, services, and customer support
Your data may also be used for marketing or communication purposes — but only with your consent or where legally permitted.
3. POPI Act Agreement and Consent
By submitting information to us, you consent to:
- The lawful collection, processing, and storage of your personal data
- The sharing of such information with trusted parties for the purpose of service delivery or compliance
- The use of your data in accordance with this Privacy Policy
All parties involved in handling your data — including employees, contractors, and service providers — are required to comply with the POPIA regulations and maintain strict confidentiality.
If you do not agree to these terms, please notify us immediately. Continued use of our services will be considered as acceptance of this policy.
4. Sharing Your Information
We may share your personal data with:
- Trusted third-party service providers who assist us in providing our services
- Regulatory authorities, law enforcement, or courts where legally required
- Business partners or suppliers bound by confidentiality agreements
We will never sell or rent your personal data.
Where cross-border transfers occur, we ensure that appropriate data protection measures are in place.
5. How We Protect Your Information
We use appropriate technical and organizational measures to protect your information from unauthorized access, misuse, loss, or disclosure.
We retain your personal data only as long as necessary for business, legal, or regulatory reasons. Once no longer required, data is securely deleted or anonymized.
6. Your Rights
Under POPIA and related laws, you have the right to:
- Access the personal data we hold about you
- Request corrections or deletions of inaccurate or unnecessary data
- Withdraw your consent to processing at any time
- Object to specific processing activities
- Request data portability to another service provider
To exercise any of these rights, please contact us.
7. Use of Cookies
Our website uses cookies to enhance user experience and analyze site performance.
Cookies are small text files stored on your device. They cannot run programs or deliver viruses.
You may choose to accept or decline cookies in your browser settings. However, some features of the site may not function properly if cookies are disabled.
8. Communication Preferences
We may send you newsletters, updates, or promotional messages related to our services.
You can unsubscribe or opt out of these communications at any time by following the instructions in the message or contacting us directly.
9. Data Relating to Minors
We do not knowingly collect personal information from minors.
If we discover that we have inadvertently collected such data, it will be deleted immediately unless required for legitimate service purposes.
10. Third-Party Processors
We may use reputable third-party service providers for hosting, marketing, communication, or analytics purposes.
All third parties handling your data are required to maintain the same level of security and confidentiality as we do.
If your data is transferred to or processed in another country, we ensure that equivalent privacy and security standards are maintained.
11. Policy Updates
This Privacy Policy may be updated periodically.
All changes will be posted on this page, and the updated date will be revised accordingly.
Please check regularly to stay informed about how we protect your data.
12. Contact Us
If you have any questions, comments, or concerns regarding this Privacy Policy or our data practices, please contact us.
eLiquor Franchise Main – Committed to Protecting Your Privacy.
